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Errors

HTTP status codes and error response format.

Error Response Format

All errors return a JSON body with an error field describing what went wrong.

JSON
{
  "error": "url must start with http:// or https://"
}

HTTP Status Codes

StatusMeaningCommon cause
200 Success The render completed successfully.
201 Created A template was saved (POST /v1/template).
400 Bad Request A required parameter is missing or invalid.
401 Unauthorized x-api-key header missing or incorrect.
404 Not Found The template_id does not exist.
500 Internal Server Error Render or browser failure. The error field contains details.

Common Errors

Error messageFix
Unauthorized Add x-api-key: YOUR_API_KEY to the request headers.
html or template_id is required Pass either html or template_id in the request body.
url is required Include a url field in the body for /v1/screenshot.
url must start with http:// or https:// Make sure the URL includes the full scheme.
Template '{id}' not found The template_id was not found. Check the ID or create the template first.
Page.goto: Timeout 30000ms exceeded The target URL took too long to respond. Check if the site is reachable.
Selector '...' error The CSS selector didn't match any element. The API falls back to a full-viewport capture.

Timeouts

  • URL screenshot: 30 second hard timeout for page.goto()
  • ms_delay: capped at 30,000 ms on all endpoints
  • Font download: 10 second timeout per Google Fonts request; fails gracefully (uses CDN instead)
On This Page
Error Format Status Codes Common Errors Timeouts